(951) 674-9400 (Lake Elsinore Corporate Office)
(760) 761-4300 (San Marcos Office, Recruitment and Training Center)


Level of Care Protocol

Did you know that the Level of Care Protocol has been released? The Level of Care Protocol is used to make a rate determination for Home Based Family Care (HBFC) placements.  Previously, the rate was based solely on the age of the child and youth.  Now, the rate will be established through the Level of Care Protocol assessing the level of care and supervision needed from the resource parent based on a child/youth’s needs.  Information from the Children and Family Team, the Child and Adolescent Needs and Strengths (CANS), case records, specialized care increment (SCI) assessments, and any other screening or assessment information are used to inform the level of care determination.

The social worker and/or probation officer completes the Level of Care Protocol as soon as possible for children/youth that are placed in Home Base Family Care or within 60 days of a triggering event. Examples of triggering events include:

  • Initial foster care placment
  • Moving from Age-Based placement
  • RF Placement Changes
  • Transition back from STRTP
  • Requested changes from Caregivers
  • Transition from ISFC/TFC

  • The Level of Care Protocol provides counties with instructions about the implementation for Foster Family Agencies (FFA) only on March 1, 2018, and will expand to include all other new HBFC placements on May 1, 2018. The guidance includes clarity on new entries into foster care placements placed into FFA’s and clarity surrounding the application of retroactive payments for rate determinations.

    Below is a short YouTube video explaining the Level of Care Protocol from the Foster Care Audits and Rates Branch:

    Kamali'i Foster Family Agency
    Corporate Office:
    Riverside County Office
    31772 Casino Drive, Suite B
    Lake Elsinore, CA 92530
    Voice (951) 674-9400
    San Diego County Recruitment and Training Center:
    145 Vallecitos de Oro, Suite 210
    San Marcos, CA 92069
    Voice (760) 761-4300